Top Flight Electric operates topflightelectric.com. It is Top Flight Electric policy to respect your privacy regarding any information we may collect while operating our websites.
Website Visitors
Like most website operators, Top Flight Electric collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Top Flight Electric purpose in collecting non-personally identifying information is to better understand how Top Flight Electric visitors use its website. From time to time, Top Flight Electric may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Top Flight Electric also collects potentially personally identifying information like Internet Protocol (IP) addresses for logged-in users and for users leaving comments on topflightelectric.com blogs/sites. Top Flight Electric only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Web Analytics Services
We use Google Analytics, a service for the marketing analysis of the site provided by Google, Inc. Google Analytics uses cookies to allow us to see how you use our site, so we can improve your experience. Google’s ability to use and share information collected by Google Analytics about your visits to the site is restricted by the Google Analytics Terms of Use available at http://www.google.com/analytics/terms/us.html and the Google Privacy Policy available at http://www.google.com/policies/privacy/. You can prevent Google Analytics from recognizing you on return visits to the site by disabling cookies in your browser. If you prefer to not have data reported by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.
Gathering of Personally-Identifying Information
Certain visitors to Top Flight Electric websites choose to interact with Top Flight Electric in ways that require Top Flight Electric to gather personally-identifying information. The amount and type of information that Top Flight Electric gathers depend on the nature of the interaction. For example, we ask visitors who sign up at topflightelectric.com to provide a username and email address. Those who engage in transactions with Top Flight Electric are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Top Flight Electric collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Top Flight Electric. Top Flight Electric does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Aggregated Statistics
Top Flight Electric may collect statistics about the behavior of visitors to its websites. Top Flight Electric may display this information publicly or provide it to others. However, Top Flight Electric does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Top Flight Electric discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on Top Flight Electric’s behalf or to provide services available at Top Flight Electric’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using Top Flight Electric’s websites, you consent to the transfer of such information to them. Top Flight Electric will not rent or sell potentially personally-identifying and personally identifying information to anyone. Other than to its employees, contractors, and affiliated organizations, as described above, Top Flight Electric discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order, or another governmental request, or when Top Flight Electric believes in good faith that disclosure is reasonably necessary to protect the property or rights of Top Flight Electric, third parties or the public at large. If you are a registered user of the Top Flight Electric website and have supplied your email address, Top Flight Electric may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Top Flight Electric and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Top Flight Electric takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.
Cookies
A cookie is a string of information that a website store on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Top Flight Electric uses cookies to help Top Flight Electric identify and track visitors, their usage of the Top Flight Electric website, and their website access preferences. Top Flight Electric visitors who do not wish to have cookies placed on their computers shoulder of Top Flight Electric may continue to use your personal information as set forth in this policy.
Ads
Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Top Flight Electric and does not cover the use of cookies by any advertisers.
Privacy Policy Changes
Although most changes are likely to be minor, Top Flight Electric may change its Privacy Policy from time to time, and at Top Flight Electric sole discretion. Top Flight Electric encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a topflightelectric.com account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
SMS Terms & Conditions
The Terms of Service related to SMS communication must be included in the privacy policy or as a stand-alone document. Note: If the customer has a Terms and Conditions page, this information should be included there, not in the privacy policy. The document must include the following:
1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If consent has been given to receive text messages from [Company Name], messages may be received related to the following (provide specific examples):
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
Example: “Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to [X] SMS messages per week may be received related to [appointments/billing, etc.].
Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
Opt-in to receive SMS messages from [Company Name] can be done in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (insert the link)
Additional Options: If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- Opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
- Message frequency may vary
Privacy Policy
1. A privacy policy should inform customers about how the company collects, uses, and shares their information.
2. The privacy policy should be easily accessible and linked to all pages (footer or header).
3. The privacy policy needs to be on a single page or pop-up window.
4. The privacy policy’s sharing section must explicitly state: “SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.”
Additional Considerations:
- Examples of full privacy policies should not be provided.
- The privacy policy must be comprehensive, addressing all aspects of use, collection, and sharing.
A company can share information as long as it does not share SMS consent or phone numbers for SMS by providing the disclaimer; it will be compliant.
Opt-in Language
If a contact form on the website is used to collect consent, incorporate a checkbox with the following statement: “By checking this box, you agree to receive SMS messages from (company name) related to (SMS Use Case). You may reply STOP to opt-out at any time. Reply to HELP to (phone number) for assistance. Messages and data rates may apply. Message frequency will vary”
